Privacy Policy
Last updated: April 2026
At Jaystone Firm ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains what information we collect when you visit jaystonefirm.com or submit a consultation request, how we use it, and the choices you have.
1. Information We Collect
When you submit our consultation form, we collect the information you voluntarily provide, which may include:
- Your full name
- Your phone number
- Your property address
- A description of your property situation
We also automatically collect limited technical information when you visit the site, such as your IP address, browser type, pages viewed, and approximate location. This information is used only to maintain and improve the site.
2. How We Use Your Information
We use the information you provide solely to:
- Contact you about your property situation and the consultation you requested
- Discuss possible real estate solutions that may fit your circumstances
- Respond to your questions and communicate with you about our services
- Comply with any legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following limited situations:
- Trusted professionals: With your permission, we may connect you with a qualified real estate professional, attorney, or other advisor who is better suited to help with your specific situation.
- Service providers: We use third-party services to operate our website and communications (such as form processing and email). These providers only have access to the information necessary to perform their functions.
- Legal requirements: We may disclose information if required by law, subpoena, or court order, or to protect our rights or the safety of others.
4. How We Protect Your Information
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website uses minimal browser storage to remember your language preference (English or Spanish). We do not use advertising cookies or third-party tracking on this site. You can disable cookies in your browser settings without affecting the core functionality of the site.
6. Your Choices
You have the right to:
- Request to know what personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of further communications from us at any time
To exercise any of these rights, contact us at Contact@jaystonefirm.com or call (956) 215-1431.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policy of any site you visit.
8. Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, please contact us so we can remove it.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects when it was most recently changed. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Jaystone Firm
Email: Contact@jaystonefirm.com
Phone: (956) 215-1431